Privacy policy

PRIVACY POLICY

Last updated: January 14, 2026

KABI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is handled.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an identifiable person.

Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address

Financial and payment information, including payment method details, transaction confirmations, and payment status (note: payment card details are processed securely by third-party payment providers)

Account information, including login credentials, preferences, and settings

Transaction information, including products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

Communications, including information you provide when contacting customer support or otherwise communicating with us

Device and technical information, including IP address, browser type, device identifiers, and network information

Usage information, including how you interact with and navigate the Services

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, contact us, or otherwise provide information

Automatically, through your use of the Services, including through cookies and similar technologies

From service providers, when they process personal information on our behalf

From partners or other third parties, where permitted by law

HOW WE USE YOUR PERSONAL INFORMATION

We use personal information for the following purposes:

Provide, Customize, and Improve the Services

To perform our contract with you, process payments, fulfill orders, manage accounts, arrange shipping, handle returns and exchanges, remember preferences, enable reviews, and improve and personalize your shopping experience.

Marketing and Communications

To send marketing and promotional communications where permitted by law. You may opt out of marketing communications at any time using the unsubscribe option in our emails.

Security and Fraud Prevention

To protect our Services, prevent fraud, verify accounts and payments, and ensure a safe shopping experience.

Communicating With You

To respond to inquiries, provide customer support, and maintain our business relationship with you.

Legal and Compliance Purposes

To comply with applicable laws and regulations, respond to lawful requests from authorities, enforce our terms and policies, and protect our legal rights.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information in the following circumstances:

With service providers that perform services on our behalf, such as website hosting, payment processing, order fulfillment, shipping, analytics, IT support, and customer service

With marketing and advertising partners, where permitted by law and subject to your preferences

With affiliates, where applicable

In connection with a business transaction, such as a merger, sale of assets, or restructuring

To comply with legal obligations, enforce our terms, or protect our rights, users, or others

With your consent or at your direction

All third parties are required to process personal information in accordance with applicable data protection laws.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

CHILDREN’S DATA

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

SECURITY AND RETENTION OF INFORMATION

We implement reasonable technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

Right of access

Right to rectification

Right to deletion

Right to data portability

Right to object to processing

Right to restrict processing

Right to withdraw consent, where processing is based on consent

You may exercise your rights by contacting us using the details below. We may need to verify your identity before responding.

If you reside in the European Union or United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries outside your country of residence. Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and revise the “Last updated” date accordingly.

CONTACT

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

KABI
Email: info@kabilighting.com

For the purposes of applicable data protection laws, KABI is the data controller of your personal information.